TRUSTED CHOICE®
Pledge of Performance
As a Trusted Choice agency we have access to multiple
companies. This, and our commitment to quality service, has
enables Babcock & Helliwell to offer our clients competitive
pricing, a broad choice of products and unparalleled
advocacy for over a century.
As a Trusted Choice agency, we are dedicated to you and
are committed to treating you as a person, not a policy.
This commitment means we shall:
- Work with you to identify the insurance and
financial services that are right for you, your family
or your business and use our access to multiple
companies to deliver those products.
- Guide you through the claims process for a prompt
and fair resolution of your claim.
- Help you solve problems related to your coverage or
account.
- Explain the coverages and options available to you
through our agency, at your request.
- Return your phone calls and e-mails promptly and
respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering
emergency phone numbers, Internet account access, and
e-mail.
- Use our experience and multiple company
relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may
be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you
let me know if we fail to meet our commitment, so we may
take corrective action.
John Tickner
President
